How do they work?
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Example of a NLP Process to determine how Chatbots create a reply
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What Makes AI Chatbots Different from Normal Chatbots?
Interestingly enough, the majority of chatbots available today are not AI based. They may use algorithms to determine the meaning of a question and the correct answer, but if you go off the chatbot script, it's most likely they will struggle to perform its programmed duties. AI Chatbots in comparison are far more capable and are not completely bound by their script. They can for example fill out forms, make recommendations, sell products, book appointments, even integrate with third party or backend software to carry out further tasks. (Artificial Solutions 2021) |